NewMeet AddI, AI-powered fleet intelligence
TecHGV
Support

24/7 live chat support

Don’t hesitate to reach out! Our live chat support is just a click away, ensuring you have the support you need to keep your fleet running smoothly.

TecHGV support agent answering a customer on live chat
Fleet manager starting a live chat with TecHGV support from the fleet dashboard
Support

Instant Access

Get your questions answered in real time without the wait.

Customers chatting with support in the office, on the road and at home
Support

Convenient Communication

Chat from anywhere, whether you’re in the office, on the road or at home.

Support agent guiding a customer step by step through assigning a tracker to a vehicle
Support

Expert Guidance

Our trained support staff are ready to help you resolve issues, understand our products and optimise your fleet operations.

Three steps: click to chat, describe your issue, connect with an expert
Support

How It Works

Getting help takes three simple steps.

  • 1Click to Chat: click the live chat icon on our website to start a conversation.
  • 2Describe Your Issue: give a brief description of your question or concern.
  • 3Connect with an Expert: our support team will connect with you promptly to help with your enquiry.
Support topics: technical assistance, product information, account support and general questions
Support

Available Support Topics

Whatever you need help with, our team can point you in the right direction.

  • Technical Assistance: help with software issues, system navigation or troubleshooting.
  • Product Information: enquiries about our fleet management solutions and features.
  • Account Support: help with account access, billing enquiries and subscription management.
  • General Questions: any other questions or feedback you may have.

Here for you 24/7

Our live chat support is just a click away, so you have the help you need to keep your fleet running smoothly.